Client Satisfaction Results

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Client Satisfaction is paramount to MyCare!

We constantly solicit and monitor feedback from our Clients to ensure that we are providing the highest quality service possible.

Below are results of our latest Client Satisfaction Survey, as well as a sample of comments we receive every week.

                                 CLIENT SURVEY RESULTS
 
                                                                       Overall Rating                % 
                                                                       Excellent …………..     75% 
                                                                       Very Good …………     24% 
                                                                       Satisfactory ………..       1% 
                                                                       Needs Improvement..    0% 

                                       CLIENT COMMENTS

“Susan has done a wonderful job taking care of my wife. I mean A-1! She has made it possible for me to have the relief that I needed. She works well with my wife and does what needs to be done without having to ask her to do it. Keep her – you have a valuable employee.” E.S., Plano

Jackie goes “above and beyond, and is a very, very good caregiver. All of you have been so kind and helpful. You’ve been a lifesaver for me!” KC, Dallas

“Thank you so much for your help with my mother. You were really there when we needed you!” GP, Colleyville

“Kay is very caring and giving. She is concerned about every aspect of the care she gives to my mother, and would be very hard to replace. Kay has been a lifesaver to us. We truly appreciate her kindness and hard work.” MH, Dallas
 
“Heartfelt thanks for all that you did for us. We really went into the care-giver arrangement for Dad (in Dallas) somewhat blindly but you guided us and followed through, making the process as smooth as possible. Caregivers were more than we could have hoped for. You made a long distance arrangement that seemed impossible in the beginning very manageable and reassuring.” AR, New York

“Mother really loves Tina, and she is doing a great job”. DP, Mesquite, TX

“I wanted to let you know how pleased we were with Rodha who served as our mother’s caregiver. Rodha was professional and caring and Mom responded beautifully to her attention. Many thanks for your prompt help in providing excellent care for our loved one on such short notice.” SB, Dallas